SEO is a little like “synergy” and
“social proof.” Most small business owners realize it’s important and that it’s
possible to do it right or wrong. Few know what pieces and parts go into doing
it right, and even fewer know how to make those pieces work for them. To make
it worse, Google is constantly updating its search algorithms both to make
search more accurate and to counter people who game their system.
SEO isn’t just a tricky target. It’s
a moving target, in a game where what hit the target yesterday might get you
disqualified tomorrow.
Because of this, more than one
business manager or entrepreneur has considered outsourcing their SEO to a
company, consultant or freelancer. This isn’t necessarily a reliable winning
strategy or an automatic bust but is a decision any business manager should
look at carefully. Here, then, are the Good, the Bad and the Ugly of
outsourcing your SEO.
The Good
Outsourcing your SEO comes with a
host of attractive advantages:
Expertise – A solid SEO consultant
does SEO for a living. He knows as much about his business as you do about
yours. He’ll also keep abreast of developments in SEO, Web content and Internet
marketing in general.
They Have the Best Tools – Effective
SEO analysis requires access to specialized tools, many of which require high
up-front investments or monthly fees. That SEO consultant has those tools and
already knows how to use them.
A Matter of Focus – All members of
your team get to concentrate on what they do best (and probably what they most
enjoy). Nobody has to train in a new skill or devote resources to what’s a
time-consuming and often boring process. Because SEO is faster for experienced
people, the difference between the hours your employees would spend and the
hours a consultant would take for the same task balance out the cost difference
between the two.
Results-Driven – A reputable SEO
firm will inform you about what metrics indicate successful SEO and review them
with you regularly. This kind of real-time accountability makes outsourcing SEO
somewhat less risky than other consultant relationships.
The Bad
SEO outsourcing isn’t all sunshine
and roses, though. If you’re halfway convinced you want to hire this service
out, consider a few of the downsides of this option:
Loss of Control – If you do your SEO
yourself, you have total control over its goals and implementation. Leaving it
to an outside contractor means surrendering some of that control. You still get
to pick where you’re going, but they get to choose how you’ll get there.
Cost – SEO consulting carries a
higher price tag than most other options. As we mentioned above, it’s often a
wash compared to the resources taken up by the DIY method, but it can be
prohibitive (or at least daunting).
Slower Response Time – SEO
outsourcers are constantly online, true, but they’re not down the hall and they
don’t only work for you. You can expect a slightly longer lag between wanting
something to happen, and that thing happening. This can be especially risky
since fast response time is necessary to take advantage of some aspects of
Internet marketing.
The Ugly
Any time there’s a new technology
that businesses find important, a bunch of people and companies come forward
pretending they know how to use it. They’re not all crooks looking for a way to
separate you from your money. Some are just well-intentioned people who don’t
understand the technology well enough to realize they’re incompetent with it.
It’s just the same with SEO. If
you’ve decided to go with an outsourced option, consider these tips for finding
a high-quality, competent and ethical SEO company or an individual consultant.
- Avoid companies that offer SEO copywriting, purchased backlinks or other “gray hat” techniques. Google is on to these former ninja practices and will swat your site not only with no credit for the SEO, but active penalties for your site’s performance.
- Expect and check references, just like you would with any other consultant. For some reason, many businesses fail to do this with Internet shamans. Don’t make that mistake.
- Ask what metrics they will improve, then ask those references you got from them how the company improved their performance on those metrics. While you’re at it, compare the metrics listed by different companies making their bids. See what matches, and what stands out.
- Avoid long-distance relationships. Definitely, avoid outsourcing to developing nations like India or the Philippines. The prices are good, but the quality is reliably terrible. If at all possible, go with a firm who has somebody in your town. That way you can go knock on a door if you’re not getting what you want.
Outsourcing SEO is going to cost
money. You will need to weigh the pros and cons to determine if it is a good
investment for your business.
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